Placeholder business details are shown below. Edit website/lib/business.ts. Razorpay reviewers specifically check that this page states realistic refund/cancellation terms matching what your business actually does — adjust the wording below to match your real policy.

Refund & Cancellation Policy

Last updated: TODO: date

This policy applies to any payments made through the Atithi platform by TODO: Legal business name (as per PAN/GST/company registration).

1. Rent & Deposit Payments

Rent, deposit, and charge payments made by a tenant to a PG/hostel owner via the Service are between the tenant and the owner. Refunds of rent/deposit, if any, are governed by the rental agreement between the tenant and the owner, not by Atithi directly.

2. Requesting a Refund

To request a refund for a payment made through the Service, contact the PG/hostel owner directly, or reach out to us at TODO: support@yourdomain.com and we will help facilitate the request.

3. Processing Time

TODO: state your actual refund processing timeline, e.g. "Approved refunds are processed within 5–7 business days to the original payment method."

4. Cancellations

TODO: state your cancellation terms, e.g. how a tenant cancels a booking/occupancy before move-in, and any applicable notice period or deductions.

5. Non-Refundable Items

TODO: list anything explicitly non-refundable, if applicable.

6. Contact Us

TODO: Legal business name (as per PAN/GST/company registration)
TODO: Registered business address, city, state, PIN
Email: TODO: support@yourdomain.com
Phone: TODO: +91 XXXXXXXXXX